FAQ

Have a question? Please do not hesitate to contact us, and we'll quickly get back to you

Quotations are really free?

Yes.

Do you offer customized tours ?

You can ask for customize your favourite travels with any our tours. Tours on our site http://www.mozaikvoyages.com are popular tours which can be changed or customized for your needs.

If you have questions about a particular tour or would like a longer or more customized tour, please contact us at info@mozaikvoyages.com,  we customize and design together a program that is unique and exclusive for you

Do I need a visa to visit Vietnam, Cambodia and Laos?

Cambodia visa:

You can get Cambodia Visa stamp upon arrival without pre-arrangements.  All you need  is US$25 ( this fee maybe different depending on the nationality of passport holder) for stamp fee and 2 pictures each and expect 15 minutes for processing it at the airport.

Laos visa

You get it upon arrival without pre-arrangement. All you need  is US$30( this fee maybe different depending on the nationality of passport holder) for stamp fee and 2 pictures each and expect 15 minutes for processing it at the airport.

Vietnam visa

Unlike Cambodia or Laos, before entry  Vietnam, you must have Vietnam visa stamp or Vietnam visa on arrival pre-appoved letter in advance.

Vietnam Tourist visa for Vietnam can be obtained from any Vietnam Embassy or consulate office worldwide. Visa  is valid for 30 days and can be extended through our head office in Vietnam.

Vietnam visa on arrival:  Mozaik Voyages can arrange for your visa upon arrival to Vietnam by sending you the visa on arrival pre-appoved letter. With this letter you can get Vietnam visa stamp upon arrival at Tan Son Nhat Airport, Ho Chi Minh City ; at Danang airport or Noi Bai international airport, Hanoi. This letter is a complimentary for our in-hour guest only. Upon arrival at Vietnam's airport, you expect to fill out a simple form. Kindly prepare two photos, $25 for stamp fees per person and 15 minutes waiting time.

What meal is included ? What is the restaurant like?

The breakfast are included in the hotel. Others meals are included as stated in the program.

We use local restaurants for all our trips, we select restaurants by our experiences, clients satisfaction, locations and food.

Who Can I contact if I need the immediate help from Mozaik Voyages?

If traveling with your tour guide, please contact with him first. If not the case, you can contact our Customer Service Manager by French, English and Vietnamese on 24/7: +84.1234 118 118  or +84.912 279 927